CEA to investigate rogue agents

CEA to investigate rogue agents

Black sheep in the real estate industry who think that they can get away with bad customer service, errant advertising and other misconduct will be taken to task sooner or later by the Council for Estate Agents (CEA).
Apparently, they have formed an Inspection and Compliance Section, that will deal with recreant agents. As of end-September, the CEA has already received more than 1,200 complaints. They said that these complaints should be taken as feedback, so that the agencies and agents can learn from this.

Also, the CEA will also carry out a consumer survey, which will be used as a gauge for the public’s sentiment toward the real estate industry. They are targeting around 3,500 consumers and industry experts for the interview survey.

That sounds like a good plan CEA! Let's hope these rogue agents will be weeded out once and for all!